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How red105 Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This policy covers what we collect when you use red105, how that information is stored and protected, and the steps you can take to access, update or remove it.

Account data protectedPayment info kept privateYou control your recordsContact us to request changes
red105 How red105 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Got a question about your data or want to request a copy of what we hold? There are three ways to get in touch with our privacy team. We aim to respond to data requests within the window required by applicable state law — typically within 45 days of receiving a complete request.

Team online

Email Support

Send your data request or privacy question to our support address. Include your account email so we can match your identity before releasing any records.

Live Chat

Open the chat window from your account dashboard to speak with a support agent directly. For data requests, they'll route you to the privacy team.

Account Settings

Many data preferences — marketing emails, cookie consent, and linked payment methods like Venmo or Play+ — are manageable directly inside your account settings panel.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply industry-standard encryption to data in transit and at rest. Your session data, identity documents uploaded during verification, and payment references are stored on access-controlled servers. We retain account data for as long as your account is active and for the period required by applicable law after closure — you can request deletion outside of legally required retention windows by contacting our support team.

Encryption in Transit All data moving between your device and red105 servers — including PayPal and Venmo transaction references — travels over an encrypted connection. No plain-text transmission.
Cookie Management We use session cookies to keep you logged in and analytics cookies to understand page performance. You can block non-essential cookies in your browser without losing account access.
Identity Verification Storage Documents you upload to verify your account — ID, address proof — are stored only as long as required for compliance review and any applicable legal retention period.
Your Right to Request Changes You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion where no legal retention requirement applies. Contact support to start that process.

Common Questions About Your Privacy at red105

These are the questions our support team hears most often about data, account privacy, and your rights. If your question isn't here, reach out through live chat or email and we'll walk you through it.

We collect your name, email, date of birth, and the payment method you choose — PayPal, Venmo, or Play+. Device data and session logs are also captured for security purposes.

We share data only with processors that need it to complete a specific task, like payment clearing or identity verification. We do not sell your information to marketers or unrelated third parties.

Email our support team or open a live chat from your account dashboard. Include your account email address so we can verify your identity before sending any records.

Yes, outside of data we're legally required to retain. Submit a deletion request through support. We'll confirm what can be removed and the timeline for completing it.

We receive only a transaction reference number from PayPal and Venmo — never your full login credentials or linked bank details. Play+ card data routes through the card network's encrypted path.

We retain records for the period required by applicable state law following account closure. After that window passes, you can request permanent deletion by contacting our privacy team directly.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.